When you write, please include your browser and version, the extension version (Popup → Diagnostics → Version), and a short description of the problem.
The free version stores no Ring credentials. The optional Pro Auto-Login uses Chrome's built-in password manager by default. If you explicitly opt in, you can also let the extension remember your Ring password in a local vault, stored AES-GCM-256 encrypted on your device only — never synchronized, never sent to any server, and deletable at any time. Two-factor authentication always stays manual. See the Privacy Policy.
The extension reconnects automatically within seconds when a stream drops. If a camera is genuinely offline (power/Wi-Fi), you'll see the red offline icon until it returns.
Free covers single-camera auto-reconnect (one camera, including freeze detection). Pro adds multi-camera auto-reconnect, the one-click "All cameras" view, Auto-Login (Chrome password manager and/or the optional encrypted vault), offline notifications (email, Telegram, Discord, Pushover), one-click recording (Beta), and the uptime dashboard.
€2.99 / month or €9.99 once (lifetime). Payment is handled by Tentary.
Open the extension popup, scroll to the Lizenzschlüssel field, paste your key and click Aktivieren. Lost your key? Retrieve it with your purchase email at the license recovery page.
Chrome and Chromium-based browsers, version 116 or newer.
The email channel only appears when our relay service is reachable. If it's hidden, try again shortly, or use Telegram/Discord/Pushover in the meantime.
See the Refund Policy (14-day money-back guarantee), or contact support and we'll help.
Remove it from chrome://extensions/. All settings live in
chrome.storage.local and are deleted with the extension.